Privacy Policy

Effective Date: November 12, 20025

GANO Medical, PLLC (“GANO Medical,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://ganomedical.com or communicate with us by phone, text message, or email.

1. Information We Collect

We collect only the information needed to provide our services and communicate with you, including:

  • Name, email address, and phone number

  • Appointment details and preferences

  • Messages you send us through forms or email

We do not collect or store your protected health information (PHI) on this website. All medical or health records are securely managed through our HIPAA-compliant electronic medical record (EMR) system.

2. How We Use Your Information

We use your information to:

  • Schedule and manage consultations and memberships

  • Send appointment confirmations, reminders, and updates

  • Respond to your inquiries and improve our services

  • Send important notices related to your appointments or membership

We will never sell or share your personal information with unaffiliated third parties.

3. Text Messaging and Opt-In Consent

By submitting your phone number through our booking form or by phone, you agree to receive text messages from GANO Medical related to appointment scheduling, confirmations, membership reminders, or other clinic updates.

  • Message frequency varies.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

We will not use text messages for general marketing without your explicit additional consent.

4. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand general site traffic and improve user experience. These do not collect medical or sensitive personal information.

5. Data Security

We take appropriate measures to protect your information from unauthorized access or disclosure.
All patient health data is handled exclusively within our secure HIPAA-compliant EMR platform.

6. Links to Other Websites

Our website or booking pages may link to external systems such as our EMR portal or payment processor. These sites have their own privacy policies. We encourage you to review them before submitting any information.

7. Your Rights

You may request to review, correct, or delete your personal information by contacting us at the email below. You can also opt out of text messaging by replying STOP.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

GANO Medical, PLLC
Email: [email protected]
Phone: (850) 888-4470

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.